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OUR SERVICE TO YOU

OUR AIM IS SIMPLE – We are dedicated to providing owners of property, be they property investors or owner occupiers, a first class, professional and efficient property management service at a realistic cost. Our aim is to maximise your investment and provide peace of mind by relieving you, the property owner, of the responsibility and aggravation of finding suitable Tenants and managing your property. We take pride in the service that we provide, and we recognise that the future growth of our business is dependant on our reputation.

OUR PRIORITIES fall into several categories, which are all equally important.

(A) MARKETING THE PROPERTY: Our properties are marketed widely and not only do we advertise regularly but we circulate to and make regular contact with a wide selection of local organisations and businesses to attract the most suitable Tenant for the property.

(B) VETTING POTENTIAL TENANTS: In our experience this is the single most important factor in successfully managing your property. All potential Tenants are interviewed and undergo vetting procedures including obtaining professional references and credit checking.

(C) VIEWINGS: We will make the necessary arrangements for prospective Tenants to view a property and accompany the viewings at all times.

(D) MANAGING YOUR PROPERTY: Before your Tenant moves in, we will arrange to carry out on your behalf an Inventory and Schedule of Conditions and will then make further periodic inspections and send you a report.


(1) OUR BUSINESS PHILOSOPHY: Mitchells Management has remained an independent company offering a straight forward professional service at a reasonable cost. We are aware that the future growth and success of our business depend on our reputation and by providing excellent service at a realistic cost, together with sound sensible advice, we believe our reputation can only be enhanced.

(2) TENANCY AGREEMENT: Our Tenancy Agreement is a tailor made Agreement and is a comprehensive document detailing the most important aspects to ensure satisfactory occupancy of the property by the Tenant. We believe the Tenancy Agreement to be an extremely important document as it is usually minor disagreements and misunderstandings that cause the most aggravation, and we have therefore, included an adequate number of specific clauses to protect the Landlord’s interest.

(1) LANDLORD & TENANT ACT 1987:

THIS ACT provides in Section 48 that written demands for rent must include an address within England or Wales at which the Tenant may serve Notice on the Landlord. It is essential that this information if provided to us prior to the commencement of a Tenancy.

(2) OVERSEAS LANDLORDS:

SECTION 98 of the Taxes Management Act 1970 requires all Letting Agents to account to the Inland Revenue for income tax as it arises on rental during the period the Landlord is a non United Kingdom (UK) resident. During the period a Landlord proposes to leave the UK we must be notified in advance as we will be required to make a deduction at the appropriate rate from the gross rent, and this money will be retained by us. Interest if any will accrue to the Company. Serving members of the British Armed Forces will also be subject to this deduction.

(3) FIRE & FURNISHINGS (FIRE SAFETY) REGULATIONS 1988:

THIS LEGISLATION makes it an offence for a Letting Agent to let a property containing furniture and furnishings which do not comply with the Regulations. The contents of any furnished property to let MUST contain only furniture and fittings that comply with the regulations and have non-detachable labels to prove this. The Regulations do not apply to furniture manufactured prior to 1st January 1950.

(4) GAS SAFETY (INSTALLATION & USE) REGULATIONS 1994:

THIS LEGISLATION makes it a legal requirement that all gas appliances MUST be checked for safety by a CORGI registered installer at least every 12 months. The law requires Landlords to keep a record of all safety checks carried out after 31st October 1994, and show them to tenants who ask to see them.

(5) TENANTS SECURITY DEPOSIT:

WE REQUIRE a security deposit from the in-going Tenant prior to occupation of the property. This money is held by us on the signing of the Tenancy Agreement by the Tenant in the capacity of “Agent for the Landlord”. This security deposit is held against the final check of the Inventory and Schedule of Conditions, and until such time as we are satisfied that the Tenant’s obligations relating to the property have been satisfactorily fulfilled. The deposit will generally be returned to the Tenant at the end of the Tenancy after settlement of any outstanding account or dilapidations charges.

(6) RENT & LEGAL PROTECTION INSURANCE:

There are inevitably always some risks when letting your property however carefully your tenants are vetted by your Letting Agent. In the current economic climate, perfectly respectable and financially sound Tenants can lose their job, suffer illness or matrimonial upset. There are also occasions when Tenants refuse entry to the Managing Agents to enable periodic checks to be undertaken, remove articles from the property, carry out unauthorised decoration alterations etc. Occasionally, Tenants refuse to move at the termination date of the Tenancy. Insurance should be obtained to cover the Landlord against the costs involved in dealing with rent and legal issues in these circumstances, and further advice on the Insurance can be provided . Any detailed queries concerning the insurance should be directed to the Brokers concerned.

We now offer our landlords a free rent protection guarantee for the 1st 6 months (Subject to Status and Terms).